Envío y entrega

Envío y entrega

---

Tips: Due to the impact of the COVID-19, there may be a delay in global logistics. Thank you for your patience and understanding. Any questions, please click to contact us, we will provide you the fastest service.

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

The time frame of order delivery is divided into two parts: processing time + shipping time. Usually, the processing time will be 1-7 business days. The estimated shipping time by sea from China to the rest of the world are shown below:

 

Países	Puerto	Días
Corea	Busan	3
Japón	Yokohama, Tokio	3
Taiwán, China		2
Hong Kong, China		2
Singapur		7
Filipinas	Manila	7
Indonesia	Yakarta	9
Vietnam	Ho Chi Minh	7
Camboya	Sihanoukville	10
Tailandia	Bangkok	10
Malasia	Klang	10
Myanmar	Rangún	15
India	Nhava Sheva	15
Pakistán	Karachi	15
Sri Lanka	Colombo	13
Bangladesh	Chittagong	18
Australia	Sídney	15
Australia	Brisbane	20
Nueva Zelanda	Auckland	20
UAE	Dubai	15
Irán	Abbas	22
Irak	MMM Qasr	25-30
Kuwait		25-30
Arabia Saudí	Damman	20
Qatar	Doha	20-25
Ammán	Sohar	20-25
Israel	Ashdod, Haifa	23
Líbano	Beirut	22
Siria	Latakia	30
Turquía	Estambul	25
Rusia	Novorossiysk	28
Ucrania	Odesa	28
Rumania	Constanza	28
Bulgaria	Varna	35
Grecia	Pireo	22-25
Albania	Durres	35
Croacia	Rijeka	30
Eslovenia	Koper	30
Italia	Genova	27
Francia	Fos	28
España	Valencia	28
España	Barcelona	30
Portugal	Lisboa	37
Egipto	Puerto Said	20
Egipto	Alejandría	25
Libia	Trípoli	30-40
Argelia	Argel	30-40
Túnez	Túnez	30-35
Marruecos	Tánger	30
Marruecos	Casablanca	35
Reino Unido	Felixstowe	28
Reino Unido	Southampton	30
Francia	Le Havre	30-35
Irlanda	Dublín, Cork	35
Bélgica	Zeebrugge	30-35
Países Bajos	Rotterdam	30-35
Alemania	Hamburgo, Bremerhaven	30-35
Dinamarca	Aarhus, Copenhague	45
Noruega	Oslo	40
Suecia	Gotemburgo	40
Polonia	Gdynia, Gdansk	40
Lituania	Klaipeda	40
Letonia	Riga	40
Estonia	Tallin	40
Finlandia	Helsinki	40
Rusia	San Petersburgo	35-40
Sudán	Puerto Sudán	25
Kenia	Mombasa	25
Tanzania	Dar Es Salaam	25-30
Mozambique	Maputo	30
Sudáfrica	Durban	23
Sudáfrica	Ciudad del Cabo	25
Sudáfrica	Puerto Elizabeth	30
Namibia	Bahía Walvis	30
Angola	Luanda	45
Gabón	Libreville	55
Camerún	Duala	60
Nigeria	Apapapa, Tincan	35
Benin	Cotonou	35
Togo	Lome	35-40
Ghana	Tema	35-40
Côte d'Ivoire	Abiyán	40-45
Liberia	Monrovia	45-50
Sierra Leona	Remolque libre	53
Guinea	Conakry	50
Senegal	Dakar	40
EE.UU.	Playa Larga	11-13
EE.UU.	Los Ángeles	12-14
EE.UU.	Oakland	15
Canadá	Vancouver	14
EE.UU.	Nueva York	28
Estados Unidos	Miami	30
Estados Unidos	Houston	20
Canadá	Montreal	22
Canadá	Toronto	22
México	Manzanillo	20
México	Ciudad de México	25
Guatemala	San José	28-35
El Salvador	Acajutla	28-35
Honduras	Puerto Cortés	28-35
Nicaragua	Corinto	30
Costa Rica	Puerto Limón	28-35
Panamá	Zona Libre de Colón	25
Panamá	Panamá	30
Colombia	Buenaventura	25
Colombia	Barranquilla	30
Ecuador	Guayaquil	30-35
Perú	Callao	28
Chile	Valparaíso	33
Chile	San Antonio	35
Venezuela	Puerto Cabello	35
Venezuela	La Guaira	35
Brasil	Santos	30
Brasil	Río de Janeiro	30
Brasil	Paranagua	35
Brasil	Salvador	35
Brasil	Navegantes	36
Uruguay	Montevideo	35
Argentina	Buenos Aires	35

Preguntas más frecuentes

1. When will my order be shipped?
Average lead time is 4 weeks. With that said, if everything from your order is in stock, it may ship sooner. On the other hand, if items are out of stock and there is not enough available to ship to ensure an average shipping percentage, your order will be held until it can be filled.

2. How much will shipping cost and what methods do you offer?
The shipping cost is based on the weight and destination area. We provide competitive shipping prices for all our customers. Shipping methods available are Ground, Expedited, 3-Day Air, Next-Day Air and Next-Day AM. The shipping methods are available through online and phone orders.

3. What freight companies do you use?
We ship by common carrier and various delivery services (UPS, FedEx, courier, freight and USPS) depending on your shipping location and delivery requirements.

4. Do you provide same-day delivery service?
All orders placed before 3 p.m. GMT +8:00 will qualify for same-day shipping. Orders placed after 3 p.m. GMT +8:00 will go out on the following business day.

5. I just placed my order, is it possible to change my shipping service?
If the product has not yet been shipped you can call us to change your shipping method. Please have a credit card ready as changing the shipping method may increase the cost of shipping. However once the unit has been shipped we are unable to change the shipping service.

6. How can I get my tracking number?
Your tracking number will be emailed to you as soon as your product is packed and ready to ship.

7. What happens if a package is damaged during shipping?
If your package is damaged during shipping we ask that you take a picture of the damaged product and the packaging that it arrived in and email it to info@midonkey.com. We require this in order to be reimbursed from the shipping company. Once received we will work with the shipping company to replace your damaged item(s) as soon as possible.
 

Contáctenos

Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404
Email: info@midonkey.com
Mob: 0086-15817481923

Formulario de contacto →